The developers might be aware of these problems, so you should check whether there’s an update that solves them. With a program that keeps misbehaving, there might be a significant issue with the app’s code, or it could no longer be compatible with your device. Still, the hassle is worth it if this step fixes the problem. That means you’ll have to log back and reconfigure your settings. This erases all stored information, resetting the app to the state when you first installed it. If this doesn’t do the trick, tap Clear storage on the same screen as the Clear cache option. The next time the app loads, it will have to refresh its data, which should erase the corrupted bits. For good measure, restart your phone immediately afterward.įor a more comprehensive reset, go to Settings > Apps & notifications > See all apps, and select the glitchy program from the list. Once there, go to Storage & cache and tap Clear cache.
Then exit out of the glitchy app by swiping it up. To do this, first enter the app carrousel by slowly swiping up from the bottom of your screen. By erasing the app from memory, you reset the cached data. Your device keeps recently-used apps active, which maintains their local caches. To perform a basic cache refresh on Android, clear an app from your phone’s recent memory. You can sometimes fix the problem by forcing the app to refresh its data from the cloud or the app’s original files, rather than the local storage. However, the locally stored information can also get glitchy, crashing the app.
This lets you access the app more quickly the next time you pull it up. Many apps cache bits of data-like a friend’s recent status update or a menu icon-in your phone’s local storage. When a mobile app acts up, the culprit is often corrupted data.
If several programs are misbehaving, you might be facing a larger problem with your computer or smartphone. However, make sure to double-check that your issues are related to one app in particular. In this guide, we’ll walk you through the key steps you should take to make everything run smoothly again. When an app starts acting like this, it’s a huge inconvenience.īut there’s good news: Fixing crashing apps isn’t too difficult, whether you’re on Android, iOS, Windows, or macOS. You open it back up, only for the program to shut down again. You’re organizing your notes on the computer or chatting with friends on your smartphone when the app crashes. It was originally published on June 24, 2018.
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